At Eclectic Embers, operated by Kim MacKendrick in West Carrollton, Ohio, USA, your privacy matters. This Privacy Policy explains how I collect, use, share, and protect your personal information when you visit my website, browse, or make a purchase of my handmade wood inlay pieces and earrings.

I only collect the information needed to run the shop and fulfill orders. I do not sell your personal information to third parties for marketing or advertising.

1. Information We Collect

We collect information in these ways:

• Information you provide directly:
  • When you place an order: name, shipping address, email address, phone number (optional), and payment details (handled securely by our processor, Square).
  • If you contact us (e.g., email or form): name, email, and message details.
• Information collected automatically:
  • Basic web data like IP address, browser type, device info, pages visited, and time spent (via cookies or similar tools for site functionality and analytics).
  • We may use essential cookies for cart functionality and security. Analytics cookies (e.g., Google Analytics) help understand site usage anonymously.

We do not collect sensitive personal information (e.g., race, health data) or data from children under 13.

2. How We Use Your Information

We use your information only for:

• Processing and shipping your orders (including sending confirmations and tracking).
• Communicating about your purchase (e.g., order updates, shipping notifications).
• Providing customer support if you contact us.
• Improving our website and preventing fraud.
• Complying with legal obligations (e.g., tax records).

We do not use your data for unrelated marketing unless you explicitly opt in (e.g., newsletter signup).

3. Sharing Your Information

We share minimal information only as needed:

• With payment processor (Square) to handle transactions securely—they have their own privacy policies.
• With shipping carriers (e.g., USPS, UPS) to deliver your order (name, address, order details).
• With service providers who help run the site (e.g., hosting or analytics tools), under strict confidentiality.
• If required by law, to protect rights/safety, or in a business transfer (e.g., if the shop is sold).

We do not sell or "share" your personal information for cross-context behavioral advertising (as defined under laws like CCPA/CPRA).

4. Cookies and Tracking

Our site uses necessary cookies for basic functions (e.g., remembering your cart). You can manage preferences via your browser settings, but disabling them may affect shopping. We do not engage in extensive tracking or targeted ads.

5. Data Security

We take reasonable steps to protect your information (secure connections, limited access). However, no online transmission is 100% secure. Payment data is encrypted and handled by trusted processors.

6. Your Rights

Depending on your location and applicable laws (e.g., CCPA for California residents if thresholds met):

• You may request access to, correction of, or deletion of your personal information.
• Opt out of certain uses (e.g., marketing emails—unsubscribe link provided).
• For CCPA-eligible requests: Email us to exercise rights (we'll verify identity).

We respond to verifiable requests within legal timeframes. Small businesses like ours may not meet CCPA thresholds initially (e.g., revenue under ~$26M and limited data processing), but we honor reasonable requests.

7. Retention

We keep order-related data as needed for taxes, warranties, and records (typically several years), then delete or anonymize it.

8. Changes to This Policy

We may update this policy occasionally. Check the "Effective Date" above. Significant changes will be noted on the site.

9. Contact Us

Questions? Email EclecticEmber@gmail.com

Thank you for trusting us with your information while supporting handmade work!